Frequently Asked Questions
Pre-order means this item is not currently in stock but can be reserved now to guarantee availability. We'll despatch it to you as soon as it arrives in our inventory from the supplier.
It's hard to estimate, but it could be several weeks. Once it's in stock, your order will be despatched immediately, with delivery typically taking 1-2 working days for UK addresses (longer during busy periods). We'll email you with tracking details when we despatch your garments.
You'll be charged in full at the time of placing your order using your chosen payment method (e.g., credit/debit card, PayPal, or Klarna). This secures your item while we await stock arrival.
Yes, you can cancel or modify your pre-order (e.g., change size or address) at any time before it's despatched. Contact our team at sales@logansfashions.co.uk or call +44 (0) 28 2763 8314 (Mon-Sat, 10:00-17:00). Once despatched, standard cancellation rules apply.
You'll receive an email confirmation when your order is placed, and another with tracking info once it's despatched. If you have questions in the meantime, reach out to sales@logansfashions.co.uk.