Customer Service

Should you require information or help, please contact us by email or by phone and we will be happy to assist you.

  • Complimentary ground shipping within 1 to 7 business days
  • In-store collection available within 1 to 7 business days
  • Next-day and Express delivery options also available
  • Purchases are delivered in an orange box tied with a Bolduc ribbon, with the exception of certain items
  • See the delivery FAQs for details on shipping methods, costs and delivery times

Shella accepts the following payment methods:

  • Credit Card: Visa, MasterCard, Discover, American Express, JCB, Visa Electron. The total will be charged to your card when the order is shipped.
  • Shella features a Fast Checkout option, allowing you to securely save your credit card details so that you don't have to re-enter them for future purchases.
  • PayPal: Shop easily online without having to enter your credit card details on the website.Your account will be charged once the order is completed. To register for a PayPal account, visit the website

Items returned within 14 days of their original shipment date in same as new condition will be eligible for a full refund or store credit. Refunds will be charged back to the original form of payment used for purchase. Customer is responsible for shipping charges when making returns and shipping/handling fees of original purchase is non-refundable.

Someone purched a21 minutes ago from Amsterdam, Netherlands
Someone purched a22 minutes ago from Berlin, Germany
Someone purched a23 minutes ago from Rome, Italy
Someone purched a24 minutes ago from Madrid, Spain
Someone purched a25 minutes ago from Wolverhampton, UK
Someone purched a26 minutes ago from Woking, UK
Someone purched a27 minutes ago from Hull, UK
Someone purched a28 minutes ago from Portsmouth, UK
Someone purched a29 minutes ago from Bristol, UK
Someone purched a30 minutes ago from Liverpool, UK
Someone purched a31 minutes ago from Newcastle, UK
Someone purched a32 minutes ago from Sunderland, UK
Someone purched a33 minutes ago from Sterling, UK
Someone purched a34 minutes ago from Chelsea, UK
Someone purched a35 minutes ago from Manchester, UK
Someone purched a36 minutes ago from Burnley, UK
Someone purched a37 minutes ago from Derby, UK
Someone purched a38 minutes ago from Harrogate, UK
Someone purched a39 minutes ago from Essex, UK
Someone purched a40 minutes ago from Ipswich, UK

We use cookies to ensure that we give you the best experience on our website.